Trust & governance
Compliance & Policies
The WinguSuite services are hosted at the Lamda Hellix data centre (ISO 9001, ISO/IEC 27001, SOC). Our ICT team operates in line with GDPR, NIS2, the EU AI Act and the EU Cyber Resilience Act. The policies below are available to customers and partners.
Data Protection & GDPR
How we protect personal data under the GDPR, in our dual role as processor for customer data and controller for our own business data.
Read policy Policy 02Privacy Policy
What personal data we collect through our website and services, why we use it, how long we keep it, and the rights you have.
Read policy Policy 03Information Security
Our ISMS aligned to ISO/IEC 27001:2022 — access control, physical and network security, endpoint protection, encryption and incident response.
Read policy Policy 04Business Continuity
Backup, replication and disaster recovery with Acronis Cyber Protect Cloud and Veeam, and how we keep services available and recoverable.
Read policy Policy 05EU AI Act Compliance
Our risk-based approach to artificial intelligence, with monitoring through Acronis GenAI Protection and Acronis EDR/MDR.
Read policy Policy 06EU Cyber Resilience Act
How we address the EU Cyber Resilience Act — secure-by-design, vulnerability handling and incident reporting for products with digital elements.
Read policy